Privacy Policy - The Whisky Store

Privacy Policy – The Whisky Store

DATA PROTECTION NOTICE FOR CUSTOMERS

This Data Protection Notice (“Notice”) sets out the basis which The Whisky Store (“we”, “us”, or “our”) and its related entities may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

By voluntarily providing your personal information to us or through logging on/using this website, you therefore agree that you have read this privacy policy and accept to terms surrounding the collection, use and disclosure of your personal data as stated in this policy. If you do not agree to the terms laid out in this policy, please refrain from using this website or providing us with any of your personal information.

What personal information do we collect from you?

When contacting us or sending us an enquiry through our website, you will be asked to enter your name, e-mail address and phone number. Please note that all personal information is only collected voluntarily. All personal data will also remain confidential and will not be revealed to outside parties.

Do we disclose any personal information to outside parties?

We do not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

What do we use your information for?

Information collected from you may be used for the following purposes:

To improve our customer service: your information will help us to effectively respond to your requests / questions, and support
To send periodic emails: we will send you updates pertaining to your order using the email address you provide In addition, we will also be updating you of any occasional company news, updates, related product and service information, etc. If at any time you like to unsubscribe from the mailing list, kindly follow the detailed unsubscribe instructions at the bottom of each email.
For reservations and pre-arrival information: when making a reservation on our website, we will also collect your name and contact details to confirm your reservation and to contact you, should any updates be made to your
For marketing and promotions purposes: we periodically conduct contests and special promotions and those who have entered such sweepstakes would be required to list their personal details so that we are able to contact you, in the event you win a prize. We may also convey marketing updates and any other promotions to you through our mailing lists. Consent is voluntary and you may unsubscribe from the mailing list whenever you like with the details as

Where do we store your personal data?

The data we collect from you will be transferred, processed and stored within Singapore. However, if we do have to transfer your personal data to countries outside of Singapore, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

How do we protect your personal data?

To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption, use of privacy filters, and disclosing personal data both internally and to our authorised third-party service providers and agents only on a need-to-know
You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security

Third Party Websites

The Whisky Store and its related entities on this website may, periodically, have links from any of our partner affiliates and advertisers. Please do note that these third-party websites would have their separate privacy policy and if you were to access these websites, we do not claim liability for any of the terms laid out in their privacy policy. Please ensure to check all terms laid out in these third-party websites’ policy before you give out any of your personal data to them.

How do I access and correct my personal data?

If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email at the contact details provided
Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
We will respond to your request as soon as reasonably possible. In general, our response will be within thirty (30) business Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

Do we use Cookies?

Yes, we use cookies. Basically, cookies are small files that a website or its service provider transfers to your computer hard drive through your web browser (if you allow) that enables the website or its service provider’s systems to recognize your browser, and capture and remember certain information. At The Whisky Store, we use cookies to compile aggregate data about the site traffic and site interaction so that we can offer better users’ experiences and tools in the future.

International Online Privacy Protection Act Compliance

As we value your privacy, we have taken the necessary precautions to be in compliance with the Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions page that explains the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our online privacy policy.

How can I withdraw my consent?

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email at the contact details provided below.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within thirty (30) business days of receiving it.
Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described above.
Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable

Changes to our Privacy Policy

If we decide to change our privacy policy, we will modify the last updated date in our privacy policy page as stated above. Please do check back on our privacy policy frequently to view any changes or updates. We will be sure to notify you of any material or substantive updates in our privacy policy, if required by the applicable law.

Data Protection Policy

The purpose of this Data Protection Policy is to inform you of how The Whisky Store manages Personal Data which is subject to the personal data protection principles under the Singapore Personal Data Protection Act (No. 26 of 2012) (“the Act”) or similar personal data protection principles applicable to government agencies. Please take a moment to read this Data Protection Policy so that you know and understand the purposes for which we collect, use and `

By interacting with us, submitting information to us, or signing up for any products and services offered by us, you agree and consent to the The Whisky Store, as well as our respective representatives and/or agents collecting, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to The Whisky Store authorised service providers and relevant third parties in the manner set forth in this Data Protection Policy.

This Data Protection Policy supplements but does not supersede nor replace any other consents you may have previously provided to The Whisky Store in respect of your Personal Data, and your consents herein are additional to any rights which The Whisky Store may have at law to collect, use or disclose your Personal Data.

The Whisky Store may from time to time update this Data Protection Policy to ensure that this Data Protection Policy is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of this Data Protection Policy as updated from time to time on our website. Please check back regularly for updated information on the handling of your Personal Data.

Contact Us

If you have any queries, complaints or feedback regarding our privacy policy, please direct them to the email or address below:

The Whisky Store

315 Outram Road, #14-02 Tan Boon Liat Building
Singapore 169074

Attention: Data Protection Officer
joyce@whiskystore.com.sg

Introduction The Whisky Store (“we, “us” or “our”) respects the privacy and confidentiality of the personal data of our Clients, Business Partners and others whom we interact with in the course of providing our services. We are committed to implementing policies, practices and processes to safeguard the collection, use and disclosure of the personal data you provide us, in compliance with the Singapore Personal Data Protection Act (PDPA) 2012. This Privacy Policy is designed to assist you in understanding why and how The Whisky Store collects and uses your Personal Data, to whom such data is disclosed and to whom data access requests can be addressed. Personal Information and Other Data Collected Personal data as defined in the PDPA refers to data about an individual who can be identified from either that particular data, or from that data and other information which we have or likely have access to. Commonly collected personal data of our customers include, amongst other things, names, addresses, telephone (landline and mobile) numbers, e-mail addresses, NRIC/FIN numbers, nationalities, dates of birth and credit card information. How We Collect Your Personal Data We collect your personal data when you:

Enter into business-to-business transactions with us such as engaging our Web design solutions, Web Development services, and any other services we are providing.
Make an enquiry of our services/products on our website and/or our social media pages by submitting your details.
Applying a job position by submitting your details to us.
Through other means (for example, from your application and grant claim forms, telephone calls, e-mails and other communications with us, as well as from grant claim investigators, or other third parties involved in our works dealings with you).

Personal data refers to any information that can uniquely identify an individual person (a) on its own, or (b) when combined with other information. Under the PDPA, business contact information (e.g. full name, business address, business telephone number) is not considered as personal data so long as it is used strictly for business-to-business (B2B) transactions. Use of Personal Data We collect personal data from our existing and prospective clients and employees for various reasons. Without limitation, these purposes include:

Communicating with you and others as part of our business.
Providing products and services to you and administering, maintaining, managing and operating such products and/or services including any renewals.
Sending you important information regarding changes to firm’s terms and conditions, policies and other administrative information.
Processing, assessing and determining any requests made by you on our products or services.
Any purposes in connection with any claims made under any grants or in respect of any services provided by our company, without limitation, making, analyzing, processing, assessing, determining or responding to such claims.
Performing any functions and activities related to the products and/or services provided by our company, including, without limitation, obtaining quotation and proposal, auditing, reporting and general servicing and maintenance of the products and/or services.
Facilitating social media sharing functionality.
Resolving complaints, and handling requests for data access or correction.

Retention We will retain your Personal Data for as long as necessary in order to fulfil the purpose for which it was collected, or as required by the relevant laws. Tracking & Cookies Data Cookies are small files which require user permission in order to be installed on a device’s hard drive. Cookies will only start to perform their functions after such permission is granted. By collecting and analyzing data on the user’s browsing patterns, cookies allow web applications to respond to the user as an individual by tailoring a web application’s operations to the user’s specific needs and preferences. Permission for cookies is granted by default in most web browsers. You can however choose to disable this function in your browser’s settings. This may prevent you from taking full advantage of our website. We use cookies and similar tracking technologies to track the activity on our website. This use is designed to assist us in gathering data on web page traffic. The gathered data is used only for statistical purposes. Overall, the data collected by the cookies is used for the purpose of improving your browsing experience on our website. Cookies do not grant us access to your computer or any information about you outside of your browsing activity on our website. Who We Disclose Your Personal Data To We do not sell, exchange, trade or offer personal information to outside parties. However, this does not include trusted third parties where we are using third parties’ software to hold your information, generate report, for marketing purposes, sending promotion emails, so long as those parties agree to keep your information confidential. Third Party Links Our website may contains links to other sites. Other sites have separate and independent privacy policy. Please be aware that we are not responsible for the privacy practices of such other sites and we have no responsibility or liability for the content and activities of these linked sites. This Privacy Policy applies solely to information collected by our website. This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties. Any inclusion of a link on The Whisky Store website does not imply endorsement of the linked site or service by us. Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the information security practices) of other organizations, such as Facebook®, Twitter®, Apple®, Google®, Microsoft®, RIM/Blackberry® or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or electronic device manufacturer, including any Personal Information you disclose to other organizations through or in connection with MediaPlus Digital. Security The Whisky Store will protect your personal data with appropriate technical, physical, legal and organizational measures. While the transference of electronic data over the internet has inherent risks, we will use reasonable precautions to ensure your personal data is not subject to unnecessary risks. Changes To This Privacy Policy The Whisky Store will update this Privacy Policy from time to time. If material changes are made to this Privacy Policy, they will be posted on our website and date stamped. We encourage you to review the Privacy Policy page on our website periodically in order for you to stay notified of any changes. User Consent By agreeing to how we collect your personal data (please refer to “How we collect your personal data section), you consent to our privacy policy and allow us to collect or use your personal information in accordance with the Personal Data Protection Act of Singapore (PDPA) 2012. Contact Us You can reach us by visiting the Contact us page if you have any further questions about The Whisky Store’s Privacy Policy page.

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